SAP SuccessFactors Named Strategic Leader in 2026 Fosway 9-Grid for Cloud HR for Third Consecutive Year

SAP has been named a Strategic Leader in the 2026 Fosway 9-Grid™ for Cloud HR by Fosway Group, marking the third consecutive year (2024, 2025, 2026) of this recognition. This placement reflects SAP’s continued investment in delivering an HCM platform that combines trusted AI, reliable data, and critical HCM processes across the entire employee lifecycle.

The Context: AI Reshaping Human Capital Management

As AI reshapes how organizations attract, develop, and support talent, leaders need more than systems of record. They need intelligent solutions that help them understand what’s happening across their workforce, anticipate what’s next, and take action with confidence.

David Wilson, CEO and founder of Fosway Group, commented: “AI is rapidly expanding what HCM platforms can do, but buyers need providers that combine innovation with real operational depth and consistent execution. SAP SuccessFactors has accelerated its rollout of AI features across HCM and expanded its integration with AI agents, offering more options to HR leaders.”

Autonomous HCM Vision: Closing the Gap Between Knowing and Doing

SAP introduced its vision for Autonomous HCM at SAP Sapphire earlier this year, as part of the broader Autonomous Enterprise vision.

Autonomous HCM brings together trusted workforce and business data, embedded AI, and HR processes to help organizations connect workforce decisions more closely to business outcomes. As skills requirements evolve and business priorities shift, leaders need more than workforce data. They need the ability to understand implications, evaluate options, and act quickly.

At its core, Autonomous HCM is about closing the gap between knowing and doing. By bringing together workforce data, business context, and AI, organizations can move from understanding workforce challenges to taking action on them.

Traditionally, organizations have relied on reports, dashboards, and manual processes to identify workforce issues and determine next steps. While these tools provide valuable insights, they often leave leaders to interpret information and coordinate actions across disconnected systems and processes.

Autonomous HCM envisions a different approach. By combining AI, workforce intelligence, and business context, organizations can surface recommendations, automate routine work, and help employees, managers, and HR teams take action directly within the flow of work.

Whether identifying emerging skills gaps, recommending learning opportunities, supporting hiring decisions, streamlining employee support, or helping managers respond to workforce trends, AI can help organizations move more quickly from insight to action and achieve better outcomes.

Latest AI Innovations from SAP SuccessFactors

Over the past year, SAP has continued to invest in innovations that help organizations connect workforce insights with better decisions and outcomes:

• New Joule and AI agents: Helping employees, managers, and HR teams get work done more efficiently
• People Intelligence in SAP Business Data Cloud: Bringing workforce and business data together to support better decision-making
• SAP SuccessFactors Enterprise Service Management: Helping streamline HR service delivery and employee support
• Acquisition of SmartRecruiters: Extending the connected HCM approach to talent acquisition by linking hiring decisions more closely to workforce planning, skills intelligence, and the broader employee lifecycle

Delivering Meaningful Outcomes

With over 10,000 SAP SuccessFactors customers worldwide, being named a Strategic Leader in the 2026 Fosway 9-Grid™ for Cloud HR is a testament to SAP’s continued commitment to innovation and the value customers see from the solutions.

Next month at Success Connect at SAP Connect, SAP will share new innovations and customer stories demonstrating how organizations are using the solutions to adapt more quickly to change, create more agile workforces, and move toward the vision of Autonomous HCM.

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Source: SAP Named a Strategic Leader in the 2026 Fosway 9-Grid™ for Cloud HR — SAP News Center, September 18, 2026